top of page

Shipping and Returns

SHIPPING

The prices quoted on the product pages include VAT and other price components. We send your order in 1-4 working days with the Austrian Post, CO2-neutral and 100% plastic-free.

 

Delivery to Austria

For delivery within Austria we charge a flat rate of 2.70 EUR

From an order value of 70, - EUR we deliver free of charge within Austria.

 

Delivery within the EU

For delivery within the European Union we charge a flat rate of 4.90 EUR

From an order value of 80, - EUR we deliver free of charge within the EU.

 

Delivery to the rest of Europe

For delivery to European countries that are not part of the EU, we charge a flat rate of 4.90 EUR

From an order value of EUR 80, we deliver free of charge to the rest of Europe.

 

Worldwide delivery

For delivery outside of Europe, we charge a flat rate of 7.90 EUR

We ship worldwide. If you can't find your country in the checkout, please write us an email!

 

EXCHANGES AND RETURNS

If a product does not fit or you don't like it, you can send it back within the 14-day right of withdrawal.

 

The costs of the return are to be borne by the buyer if the goods delivered correspond to the goods ordered.

 

Please send it back postpaid to:

Geniale Sandale

Björnsongasse 12

1130 Vienna

Austria

 

It is best to add a small note whether an exchange or a refund is desired, we will process the return as soon as it has arrived!

 

 

bottom of page