Shipping and Returns
SHIPPING
The prices quoted on the product pages include VAT and other price components. We send your order in 1-4 working days with the Austrian Post, CO2-neutral and 100% plastic-free.
Delivery to Austria
For delivery within Austria we charge a flat rate of 2.70 EUR
From an order value of 70, - EUR we deliver free of charge within Austria.
Delivery within the EU
For delivery within the European Union we charge a flat rate of 4.90 EUR
From an order value of 80, - EUR we deliver free of charge within the EU.
Delivery to the rest of Europe
For delivery to European countries that are NOT in the EU, we charge a flat rate of EUR 7.90
From an order value of EUR 100, we deliver free of charge to the rest of Europe.
ENGLAND: Unfortunately, delivery is only possible with a minimum order value of 135 British pounds
Worldwide delivery
For delivery outside of Europe, we charge a flat rate of EUR 14.90
If you are not sure whether we can deliver to your country, just write us an email!
EXCHANGES AND RETURNS
If a product does not fit or you don't like it, you can send it back within the 14-day right of withdrawal.
The costs of the return are to be borne by the buyer if the goods delivered correspond to the goods ordered.
Please send it back postpaid to:
Geniale Sandale
Björnsongasse 12
1130 Vienna
Austria
It is best to add a small note whether an exchange or a refund is desired, we will process the return as soon as it has arrived!